With over 20,000 insurance claims filed, Suncorp has launched a recovery hub at Milton’s Suncorp Stadium to support cyclone-hit communities.
Suncorp Brings Vital Help to Cyclone-Affected Families at Milton Hub
More than 20,000 insurance claims have been lodged after ex-Tropical Cyclone Alfred tore through parts of Queensland, and many residents are now getting much-needed support at Suncorp’s recovery hub in Milton.
The hub is open from Monday 17 March to Thursday 20 March, 9am to 4pm, at Suncorp Stadium, 40 Castlemaine Street, Milton QLD 4064. It offers face-to-face assistance for people dealing with storm damage, loss, and emergency needs.
Community in Crisis
Cyclone Alfred brought widespread devastation to South-East Queensland and northern New South Wales, with hotspots such as Runaway Bay, Beenleigh, and Hervey Bay suffering the brunt. Suncorp and its brands have taken in excess of 20,700 claims, most of them houses and contents.
To assist in the recovery process, Suncorp has sent assessors, builders, and customer service teams to the worst-hit regions.
On the Ground at Milton
At the Milton site, locals can lodge claims, get emergency payments, and arrange temporary accommodation. The hub is especially helpful for those without internet or phone access, offering face-to-face service in a familiar setting.
Suncorp leaders have also visited hard-hit areas to meet with customers and understand what’s needed most. They noted that thousands of claims came in daily during the worst of the weather, but teams responded quickly to manage the demand.
Long-Term Help Also on the Way
Beyond immediate support, Suncorp has committed $500,000 toward recovery efforts. This includes $200,000 to the Red Cross and $300,000 to the FRRR for long-term community rebuilding.
The Insurance Council of Australia is also calling for tradespeople to assist with repairs across 33 local government areas.
Published 21-March-2025